Work developments

Work's gotten very weird, but in a good way. In the past three weeks or so I've managed to change roles 7 times. That's right, seven. But each time I've remained a standard agent. Let me think. I went from phone agent, to Quality monitor, to shadowing my manager, to running systems training for a thing we use, to the Duty desk which is kinda the operational hub, to being the Gatekeeper (and I do like that phrase), then to doing the Duty desk and being the Gatekeeper at the same time. My head's pounding at the end of every day, but I'm sure that'll pass and it's all really good experience. Looks like I'm finally beginning to be able to get somewhere.

There's a managers job coming up soon, but I don't think I'm gonna go for it. It's too soon since the last one I went for and I don't think I've gotten enough experience in the areas I've been lacking in order to be successful. So, instead of looking like a chump (again), I'll probably just sit this one out and wait until next time (although God knows when that'll be).